This accredited one-day course provides the essential knowledge and practical skills to deal with the most common first aid emergencies in the workplace.

Delivered through a blended model, learners complete the theory online at their own pace before attending a shorter face-to-face session for practical training and assessment.

The blended format reduces classroom time while fully meeting Health & Safety Executive (HSE) requirements.

Duration

• Length: 1 day

• Hours: 6 guided learning hours

• Format: Online theory in advance + half-day practical classroom session
  

Qualification

• Award: Level 3 Award in Emergency First Aid at Work (Highfield Accredited)

• Validity: Certificate valid for 3 years

• Recognition: Nationally recognised across the UK
  

Assessment

Learners will be assessed through:

• Practical demonstrations of CPR, recovery position, choking response, bleeding control, and more

• Short written / multiple-choice theory assessment
  

Age & Entry Requirements

• Learners must be 16 or over

• Must be able to communicate effectively in English

• Must be physically able to perform practical tasks such as CPR on the floor
  

What You Will Learn

• Roles and responsibilities of a workplace first aider

• How to assess an incident safely and effectively

• CPR and use of an AED

• Management of an unresponsive casualty and recovery position

• Recognition and treatment of choking, bleeding, burns, scalds, and shock

• Treatment of minor injuries
  

Cancellation Policy

Introduction

These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification.

Quotations & Contracts

• Verbal quotes are not binding unless confirmed in writing

• Written quotes are valid for 30 days

• Bookings are confirmed once we receive written acceptance

• By booking, you enter a binding contract with SALFS

• Variations must be agreed in writing
  

Payment & Cancellation

• Payment: Due in full within 14 days of invoice or before course start (whichever is sooner)

• Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee applies to card/PayPal)

Cancellations:

• More than 21 days before course → 75% refund

• 14–21 days before course → 50% refund

• Less than 14 days → No refund

• No refunds for non-attendance

• Substitute delegates accepted with prior written notice

• Discounted courses are non-refundable & non-cancellable

Rescheduling Fees:

• Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee

• Medical cancellations (with doctor’s note) → refund minus £60 admin fee
  

Services

• Training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays)

• If SALFS cancels a course → full refund provided

• If a delegate fails the required literacy test → refund minus £60 admin fee
  

Behaviour & Requirements

SALFS reserves the right to exclude any delegate who is disruptive, without refund.

Delegates must:

• Bring correct ID & pre-learning materials

• Arrive on time

• Follow joining instructions

Failure to comply may result in rescheduling at the delegate’s own cost.

Resits & Exams

• SIA exam resits: £50 per unit (next available date)

• Earlier exam request: £50 + £75 admin fee

• Other course resits → price on application

• Exam locations may change with 48 hours’ notice (within 50 miles)
  

Liability

• SALFS provides services with reasonable skill and care

• Not liable for:

  • Loss of business, profits, savings, or data

  • Any indirect or consequential losses

• Liability capped at £2 million per incident (covered by insurance)

• All delegates use SALFS premises, including car parks, at their own risk
  

Promotional Use & Communication

• SALFS may use course photos/videos for marketing purposes