Stay compliant and keep your career on track with the SIA Security Officer Refresher (Top-Up) Course.

This 1-day top-up training is a legal requirement for anyone renewing their SIA Security Guard licence.

Duration

• Length: 1 Day
  

Qualification

• Award: Level 2 Award for Security Officers in the Private Security Industry (Top-Up)

• Requirement: Mandatory for SIA Security Guard licence renewal
  

Assessment

• Multiple-choice written examination

• Practical activities
  

Age & Entry Requirements

• Learners must be 18 or over

• Must hold a valid or recently expired SIA Security Guard licence
  

What You Will Learn

• Updated legislation and industry standards

• Counter-terrorism awareness

• COVID-19 best practices for the security industry

• Effective communication and conflict management refresher

• Emergency and incident response
  

Why Take This Course?

• Mandatory for SIA licence renewal

• Delivered by experienced trainers

• Quick and convenient 1-day format

• Keeps your skills and knowledge up to date

✅ On successful completion, you’ll be able to renew your SIA Security Guard licence and continue working legally within the private security industry.

Cancellation Policy

Introduction

These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification.

Quotations & Contracts

• Verbal quotes are not binding unless confirmed in writing

• Written quotes are valid for 30 days

• Bookings are confirmed once we receive written acceptance

• By booking, you enter a binding contract with SALFS

• Variations must be agreed in writing
  

Payment & Cancellation

• Payment: Due in full within 14 days of invoice or before course start (whichever is sooner)

• Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee applies to card/PayPal)

Cancellations:

• More than 21 days before course → 75% refund

• 14–21 days before course → 50% refund

• Less than 14 days → No refund

• No refunds for non-attendance

• Substitute delegates accepted with prior written notice

• Discounted courses are non-refundable & non-cancellable

Rescheduling Fees:

• Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee

• Medical cancellations (with doctor’s note) → refund minus £60 admin fee
  

Services

• Training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays)

• If SALFS cancels a course → full refund provided

• If a delegate fails the required literacy test → refund minus £60 admin fee
  

Behaviour & Requirements

SALFS reserves the right to exclude any delegate who is disruptive, without refund.

Delegates must:

• Bring correct ID & pre-learning materials

• Arrive on time

• Follow joining instructions

Failure to comply may result in rescheduling at the delegate’s own cost.

Resits & Exams

• SIA exam resits: £50 per unit (next available date)

• Earlier exam request: £50 + £75 admin fee

• Other course resits → price on application

• Exam locations may change with 48 hours’ notice (within 50 miles)
  

Liability

• SALFS provides services with reasonable skill and care

• Not liable for:

  • Loss of business, profits, savings, or data

  • Any indirect or consequential losses

• Liability capped at £2 million per incident (covered by insurance)

• All delegates use SALFS premises, including car parks, at their own risk
  

Promotional Use & Communication

• SALFS may use course photos/videos for marketing purposes