If you already hold an SIA Door Supervisor licence and it’s time to renew, this 2-day Top-Up course is now a legal requirement before you can reapply.

The SIA has introduced updated standards to ensure all Door Supervisors have the most current training and knowledge. This course updates you with the latest legislation, safety procedures, and physical intervention skills, including counter-terrorism awareness and safer restraint techniques.

Who Is This Course For?

• Existing SIA Door Supervisors whose licence is due for renewal

• Not suitable for first-time applicants (this course is for those who already hold, or have previously held, a Door Supervisor badge).

Duration

• Length: 2 Days.

Qualification

• Award: Required qualification to renew your SIA Door Supervisor licence.

What You Will Learn

Over two days, you’ll cover essential updates and refresher training, including:

• Principles of Terror Threat Awareness in the Private Security Industry

• Use of Equipment and Best Practice Updates

• Recent Legal Changes

• Refresher Training in Physical Intervention Skills

⚠️ If you have not completed an Emergency First Aid at Work (EFAW) qualification within the last 12 months, you must complete this before or as part of the course (offered as an add-on if needed).

Entry Requirements

• Must be 18 or over

• Must hold (or have held) a valid SIA Door Supervisor licence

• Must bring original ID documents (list provided upon booking)

• Must have a good understanding of English

• Must hold a valid First Aid certificate (if not, EFAW must be completed before or during the course).

Assessment

You’ll complete:

• One multiple-choice exam

• Practical assessment covering updated physical intervention skills

Our trainers ensure you’re fully prepared and confident before assessments begin.

After the Course

Once you successfully complete the course, you’ll receive the qualification required to renew your SIA Door Supervisor licence and continue working legally in the private security industry.

Cancellation Policy

Introduction

These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification.

Quotations & Contracts

• Verbal quotes are not binding unless confirmed in writing

• Written quotes are valid for 30 days

• Bookings are confirmed once we receive written acceptance

• By booking, you enter a binding contract with SALFS

• Variations must be agreed in writing.

Payment & Cancellation

• Payment: Due in full within 14 days of invoice or before course start (whichever is sooner)

• Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee applies to card/PayPal)

Cancellations:

• More than 21 days before course → 75% refund

• 14–21 days before course → 50% refund

• Less than 14 days → No refund

• No refunds for non-attendance

• Substitute delegates accepted with prior written notice

• Discounted courses are non-refundable & non-cancellable

Rescheduling Fees:

• Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee

• Medical cancellations (with doctor’s note) → refund minus £60 admin fee.

Services

• Training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays)

• If SALFS cancels a course → full refund provided

• If a delegate fails the required literacy test → refund minus £60 admin fee.

Behaviour & Requirements

SALFS reserves the right to exclude any delegate who is disruptive, without refund.

Delegates must:

• Bring correct ID & pre-learning materials

• Arrive on time

• Follow joining instructions

Failure to comply may result in rescheduling at the delegate’s own cost.

Resits & Exams

• SIA exam resits: £50 per unit (next available date)

• Earlier exam request: £50 + £75 admin fee

• Other course resits → price on application

• Exam locations may change with 48 hours’ notice (within 50 miles).

Liability

• SALFS provides services with reasonable skill and care

• Not liable for:

  • Loss of business, profits, savings, or data

  • Any indirect or consequential losses

• Liability capped at £2 million per incident (covered by insurance)

• All delegates use SALFS premises, including car parks, at their own risk.

Promotional Use & Communication

• SALFS may use course photos/videos for marketing purposes